Terms and Conditions
Terms & Conditions
“CLIENT” means You.
The person who accepts a quote or offer given by the Provider for the sale of Services or whose order for the Services is accepted by the Provider;
“PROVIDER” means Us.
Lamorbey Travel & Connect Transfers are Licenced by Transport for London Public Carriage Office, Licence No:.06263/01/01
“The Contract” means the contract for the provision of ground transfer services under these Conditions;
“SERVICE” means the service of ground transport (including any instalment of the service or any multiple services) which the Provider is to supply in accordance with these Conditions.
Any reference in these Conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
Terms Of Carriage
2.1 The Providers (herein known as Connect Airport Transfers) prices are based on Clients (herein known as passengers) being ready to travel at the booked time. Clients must book their ground transfer in accordance with check in times and guidelines provided by their relevant air or cruise line.
2.2 Fares quoted are flat rates. Any diversions, additional set downs or pickups by passengers will incur a minimum charge of £5.00 per diversion. Fares quoted that are not booked will have a validity of 24 hours. Connect Airport Transfers reserves the right of altering any prices without prior notification however quotations on confirmed bookings will be binding.
2.3 Neither Connect Transfers nor any of its contracted or sub-contracted drivers will accept responsibility for loss or damage to luggage. Clients are responsible for ensuring that their luggage is loaded/unloaded at all times, if accompanying the luggage on the journey. Connect Airport Transfers & or its contracted or sub-contracted drivers have the right to refuse any passenger or to make the journey due to the passenger having excess luggage which would result in the vehicle being unsafe whilst in motion.
2.4 Vehicles are booked by clients as requested. Saloon and Estate cars carry a maximum of 4 passengers & luggage. Vehicles to carry a larger no of passengers & luggage are available & are to be booked as required, (for luggage limitations, vehicle types and relevance view vehicles).
2.5 Damage to vehicles caused by passengers due to soiling is chargeable at the rate of £70.00 (GBP) in cash at the time of instance by the driver.
Cancellations / Cancellation charges
3.1 Reservations that have been accepted and confirmed by the Provider may be cancelled by the Client by telephone on: +44 (0)203 1433 553. Vehicles that are cancelled by client after reservation acceptance by the provider shall incur a cancellation charge.
3.1.1 Cancellations that are not informed of are deemed to be of the status ”NO SHOW” and will subject to a charge of 100%.
3.1.2 A reservation may only be changed or cancelled with the permission of Connect Transfers. It has to be done in writing (preferably by email) or via telephone.
3.1.3 Cancellations informed 3 to 1 hours prior to the booked journey time are subject to a charge of 50% of the quoted fare.
3.1.4 Cancellation’s not informed up to 1 hour’s prior to the time of booking cancellation charge incurred: 100% of quoted fare.
3.1.5 Vehicles that are booked by the client that are not suitable for the purpose for which they have been booked for as in clause 2.5 will be subject to clause 2.2 and 3.1.4.
4.1 The Provider shall not be liable to the Client or be deemed to be in breach of the Contract by reason of any delay in delivery or in performing, or any failure to perform, any of the Providers obligations in relation to the Service, if the delay or failure was due to any cause beyond the Providers reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Providers reasonable control directly or indirectly:-
4.1.1 act of God, explosion, flood, tempest, fire or accident;
4.1.2 war or threat of war, sabotage, insurrection, act of terrorism, civil disturbance or requisition;
4.1.3 acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
4.1.4 traffic accidents, traffic hold ups, traffic congestion;
4.1.5 strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Provider or of a third party);
4.1.6 flight delays, flight cancellations, early arrivals;
4.1.7 power failure or breakdown in machinery including vehicles and computer systems.
4.2 Subject as expressly provided in these Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
4.3 Except as expressly provided in these Conditions, the Provider shall not be liable to the client by reason of any representation, or any implied warranty, condition or other term, or any duty at common law or under statute, or under the express terms of the Contract, for any direct or consequential loss or damage sustained by the client (including, without limitation, loss of profit or indirect or special loss), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Provider, its servants or agents or otherwise) which arise out of or in connection with the supply of the services.
4.4 If clause 3.1.5 applies then without prejudice to any other right or remedy available to the Provider, the Provider shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the client, and if the Services have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
4.5 The Client undertakes to the Provider that:-
4.5.1 the client will regard as confidential the Contract and all information obtained by the client relating to the services of the Provider and will not use or disclose to any third party such information without the Providers prior written consent provided that this undertaking shall not apply to information which is in the public domain other than by reason of the clients default;
4.5.2 the client will use all reasonable endeavours to ensure compliance with this condition by its employees, servants and agents. This Condition shall survive the termination of the contract.
5.1 No waiver by the provider of any breach of the Contract by the client shall be considered as a waiver of any subsequent breach of the same or any other provision.
5.2 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
5.3 The Contract shall be governed by the laws of England & Wales.